Regions and cities
VPNHL routes cover 120+ countries and 210+ routes. This breadth indicates the range of available exit locations, but not that every location suits every task. The region determines the apparent exit location seen by a service, while the route type describes how cross-border traffic is carried. City names help distinguish entry points within the same country or region.
The table below illustrates route types by region to explain the fields and offer guidance on choosing a route. It is not a complete inventory or a real-time availability list. City and route-type combinations are examples only; check the user dashboard after signing in for actual route names, available types and maintenance status. If you need a specific region, look for the corresponding exit in the dashboard, then test access to your intended service.
On narrow screens, scroll horizontally to view the table. Speed test results and live status are not shown here.
| Country / region | City | Route type | Streaming support |
|---|---|---|---|
| Asia-Pacific | |||
| Hong Kong, China | Hong Kong | IEPL private line | Test with your target service |
| Taiwan | Taipei | Relay | Test with your target service |
| Japan | Tokyo | IEPL private line | Test with your target service |
| Japan | Osaka | Relay | Test with your target service |
| Singapore | Singapore | IEPL private line | Test with your target service |
| South Korea | Seoul | Relay | Test with your target service |
| Australia | Sydney | Direct | Test with your target service |
| New Zealand | Auckland | Direct | Test with your target service |
| North America | |||
| United States | Los Angeles | Relay | Test with your target service |
| United States | Seattle | Direct | Test with your target service |
| United States | New York | Relay | Test with your target service |
| Canada | Vancouver | Relay | Test with your target service |
| Canada | Toronto | Direct | Test with your target service |
| Europe | |||
| United Kingdom | London | Relay | Test with your target service |
| Germany | Frankfurt | Relay | Test with your target service |
| France | Paris | Direct | Test with your target service |
| Netherlands | Amsterdam | Relay | Test with your target service |
| Switzerland | Zurich | Direct | Test with your target service |
| Sweden | Stockholm | Direct | Test with your target service |
| Other regions | |||
| Brazil | São Paulo | Relay | Test with your target service |
| Chile | Santiago | Direct | Test with your target service |
| South Africa | Johannesburg | Relay | Test with your target service |
| United Arab Emirates | Dubai | Relay | Test with your target service |
| India | Mumbai | Direct | Test with your target service |
“Relay” and “direct” describe the connection path; they do not indicate whether an exit has a dedicated IP or whether a platform will accept it. A city label alone cannot confirm service performance either. For apps with regional requirements, check the app’s official availability first. For apps that need a stable connection, test the full process: sign in, complete real tasks and reconnect.
View available routes in the user dashboard →Route types and path differences
A route name is no substitute for testing. IEPL private lines, relay routes and direct connections use different network arrangements, with different resource costs and maintenance needs. The descriptions below cover general networking principles; they are not performance guarantees for any specific route. If the dashboard does not list a route type, do not infer its availability from the region name.
Private lines: focus on the cross-border segment
Worth considering for sustained connections, meetings and long sessions.
IEPL generally refers to an international Ethernet private line. It uses dedicated transport resources for the cross-border segment, unlike paths that rely entirely on public internet routing. To understand this type of route, consider local access, the domestic entry point, cross-border transport and the overseas exit separately. A private line describes mainly the transport segment; it does not mean the entire path from your device to a destination website uses dedicated resources.
Building and leasing these routes generally involves dedicated-line resources, access coordination and ongoing maintenance, so resource costs are typically higher than solutions that use only the public internet. Actual connections still depend on local networks, exit resources and the destination service. For work tools during evening peak hours, compare available IEPL routes in the dashboard and check whether meeting audio, document saves and long sessions remain stable. Don’t judge by the route label alone.
Relay: use an entry point to arrange the onward path
Useful for everyday tasks where you want to compare entry points and regional exits.
A relay route connects to an entry point first, which then forwards traffic to the next link and overseas exit. The entry point lets the route be arranged without relying entirely on a direct path from your device to an overseas server. A relay is not automatically a private line, and passing through more locations does not necessarily make a connection slower. The experience depends on how each link connects, routing choices and maintenance.
This setup needs entry servers, forwarding resources and coordinated exits. Costs typically vary with resource allocation and the route design, so the number of forwarding steps alone is not a useful way to rank routes. For everyday browsing, streaming or app access, start by comparing relay routes with the same exit region in the dashboard. If a page loads normally but video buffers badly, also check the content and your local network instead of attributing everything to the entry point.
Direct: connect straight to an overseas server
Worth considering when the route from your local network to the target exit works well.
A direct connection usually means the client connects to an overseas server without going through a relay entry point configured by the service. The path is more direct in structure, but public internet routing is not necessarily shorter. Routes can vary by carrier, access location and time of day, so “direct” is not a speed tier—and the city’s distance alone won’t tell you whether it suits your device.
Direct connections generally use fewer relay resources and require less coordination at the entry point, making the basic deployment simpler. Exit resources, network procurement and maintenance still incur costs. If the public internet route from your location works well and your task requires a specific exit region, a direct route may be worth trying. If performance differs between peak hours and daytime, compare route types using the same device and service, record what happens, and then choose a regular connection.
Choose an exit by use case
Start with what your target service requires, then choose a route. Region, connection stability, content playback and app policies are separate considerations that cannot be summed up by a single label. Keeping one regular option and one tested backup makes it easier to compare when conditions change. Try the backup route rather than simply saving it for later.
Everyday browsing: check that pages load fully
If you don’t need a specific region, nearby locations can be a starting point, but distance is only one factor. After opening a familiar site, check that images, attachments and interactive elements load too. If one page works but other sites fail, the cause may be app rules, DNS resolution or the destination site—not necessarily the region.
For a fair comparison, use the same device, network connection and page. Background downloads, cloud sync or changes in your local Wi-Fi signal can affect results. Once you have a regular route, don’t switch exits repeatedly because of a brief loading issue. First check whether the problem happens again, then decide whether to switch.
Streaming: check the title and playback
Test streaming access with the content you want to watch, not just the platform homepage. First check your account benefits and the region where the title is available, then connect to the corresponding exit. Open the title and play it; check subtitles, seeking and continued playback too. If the catalog appears but playback fails, note the message and distinguish a licensing issue from a connection problem.
Video quality also depends on your platform account, device support and local network conditions; route type alone cannot guarantee a particular resolution. Traffic from other devices on a shared home network may affect playback. Minimize these factors while testing. For more on regions and content availability, see our streaming guide.
AI tools: check supported regions first
Tools such as ChatGPT, Claude and Gemini have their own requirements for service regions, account eligibility and exit detection. Check the target tool’s official rules first. Being able to open a page does not mean all account features are available or that requests will work after sign-in. Once you’ve chosen an exit to test, check sign-in, request submission, response delivery and file features in turn.
Try to keep the same exit throughout a long session. If you see a region warning or an unexpected verification prompt, save the message and check your account status before switching regions repeatedly. VPNHL route types do not override an AI tool’s account eligibility. For troubleshooting steps, see our AI tools access guide.
Gaming: check which route carries the traffic
Game sign-in, updates and gameplay may use different domains and transport methods. Normal web access does not confirm that gameplay traffic is taking the expected route. Check the client rules and game server region first, then assess in-game responsiveness, reconnections and matchmaking. Don’t infer game compatibility from the route name alone.
Background updates, local wireless interference and game server maintenance can also affect gameplay. Keep the game region unchanged and adjust just one connection factor at a time to make comparisons meaningful. If the app traffic is not following the proxy rules, check whether the rules are being matched. This page makes no performance or compatibility guarantees for specific games.
Work: prioritize stability and organizational requirements
Video calls, remote desktops and online documents depend on session stability and timely saving. After choosing a route to test, check meeting audio, file uploads and document collaboration separately. Sleep settings, network changes and background app policies can interrupt sessions, so consider them separately from route issues.
Business systems may restrict exit regions or require an organization-approved connection method. Follow your organization’s security policies. VPNHL supports unlimited devices, but that does not mean business apps allow account sharing. Avoid switching routes during a meeting or upload; compare options after the task is complete.
Connection checks and troubleshooting notes
Tests should be repeatable and help distinguish local network issues from international route issues. First confirm that your local connection works without the proxy, then check your subscription status and make sure the client’s route list is up to date. Connect to one option and complete a real task using the same target service; don’t rely only on the client’s connection status.
Keep records you can verify
- Device and connection: Note your operating system, client name, network connection and whether the issue occurs only on this device.
- Route and destination: Record the full route name shown in the dashboard, the target app, the specific task and the local time when the issue occurred.
- What happened and what changed: Note whether the connection failed, a page loaded incompletely, playback failed or a session was interrupted. Include what changed after switching routes or networks.
- Protect your information: Hide usernames and other personal details before sharing screenshots. Never submit passwords, full subscription links or access credentials.
If the same task fails on every option while other sites remain accessible, first check the target service’s message, your account eligibility and the client rules. If switching your local connection resolves the issue, investigate the original network. If the same problem keeps occurring on just one route, submit a ticket through the user dashboard and include redacted records. For a fuller diagnostic process, see the troubleshooting handbook. For account and subscription questions, visit the help center.
VPNHL describes its privacy policy as “anonymous, no logs.” Keep your account and subscription details secure when connecting. You can create an account without an email address using a username and password. Subscription details and client downloads are available through the user dashboard after sign-in; download eligibility is determined there.
Route selection and data management are separate matters. Monthly subscription data resets each month on the activation date; when you upgrade mid-cycle, the price difference is prorated for the remaining days. Data add-ons remain valid until used and never expire. The service supports Alipay / WeChat Pay / USDT and offers a 60-day money-back guarantee. For specific plan options, check the full plan details rather than estimating costs from route names.